Program Manager – Mental Health Phoenix Project

Phoenix Project Program Manager – Bilingual Preferred

Status: Exempt, Full Time

Salary: $60,000 + DOE

Currently working from home temporarily due to Covid, however employees will be expected to work at their assigned worksite in Ventura County as needed or when we are able to return to offices


Responsible for the development, implementation, evaluation, maintenance and oversight of the Mental Health & Trauma Treatment department’s Phoenix Project, a school-based disaster response treatment program focused on youth and families in grades K-12 throughout Ventura County who were present during the Thomas and Woolsey wildfires. Provide leadership and expertise to increase school personnel and families understanding of the effects of wildfire and other natural disasters on children’s mental and emotional health through community presentations and training. Facilitates staff training and oversees the operational administration of program staff. Supervises project clinical staff implementing evidence-based treatment models. Leads staff utilizing trauma informed, self-care and reflective practices. This position reports to the Clinical Services Manager.



  • Direct, plan and coordinate the work of the project staff including recruitment, coaching, supervision and formal evaluations, training and team building.
  • Oversee the implementation of outreach and engagement efforts with schools and youth serving organizations facilitating MOU development and maintenance.
  • Develop, oversee implementation of community training on topics related to trauma, resilience, mindfulness, evidence-based services, project introduction, service access, mental health & wellness and disaster preparedness.
  • Oversee the implementation of evidence-based treatment models including development of fidelity monitoring and quality improvement.
  • Manage all service components to ensure compliance with contractual obligations, project objectives, efficiency of operations, quality assurance and productivity.
  • Contribute to the development and implementation of forms, procedures and systems to track service deliverables.
  • Produce project reports and summary analysis of data and deliverables that meet contract and department deliverables.
  • Remain informed of local and national trends and best practices in mental health response to natural disasters and wildfire disasters specifically.
  • Performs manager responsibilities in accordance with applicable laws and regulations and within the agency’s personnel policies.
  • Lead in an accountable way demonstrating cultural sensitivity, attunement and responsiveness.
  • Participate as a member of the department management and agency leadership teams.
  • Develops and maintains collaborative partnerships with school districts, school personnel and youth serving organizations and participates on district SARBS or other task forces or workgroups as assigned by Clinical Services Manager.
  • Maintain appropriate levels of expertise and participate in ongoing professional development.
  • Maintain HIPPA and serve as a mandated reporter.
  • Other duties as assigned.


Administrative, personnel, program management experience, and 2 years of providing clinical treatment. Masters graduate with active California BBS license or registration as LMFT or LCSW, MFTI or ACSW in good standing. Demonstrate ability to utilize a trauma informed leadership approach with direct reports, work collaboratively across programs and departments, lead outreach and engagement efforts and work collaboratively with community partners to ensure access to services. Demonstrate experience providing community mental health and trauma informed treatment and case management including comprehensive mental health assessment and client centered outcomes driven treatment plan, progress documentation and robust discharge planning with client and family. Demonstrate collaboration skills with community partners and service providers, good communicator, excellent engagement skills. Experience working with virtual meeting, training and HIPPA compliant telehealth platforms including Zoom. -based treatment experience a plus. Demonstrate experience maintaining fidelity of evidence-based treatment models. Grounded in early child and adolescent development with experience meeting mental health needs in schools. Demonstrate expertise in trauma and disaster response.  Demonstrate strong crisis stabilization skills and respond timely to mandated reporting laws in clinical practice.  Knowledge of or training in Motivational Interviewing, Seeking Safety, CBT, Triple P, PCIT, TF-CBT, CBITS, MBSAT, individual, group and family modalities. Successfully supervise staff who must manage caseloads, productivity, documentation standards and implement outcomes-based treatment with youth and families from diverse socioeconomic and cultural backgrounds.  Demonstrate excellent organizational, problem solving and written and oral communication skills. Experience working with Microsoft Office, electronic health record and DMH documentation standards. Required proof of a valid California Driver’s License, auto insurance and driving record acceptable to company insurance provider. Successful background and criminal clearance required including Interface criminal history background, child abuse index and DOJ. Bilingual Spanish speaking preferred.

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