Position: Program Coordinator – Youth Crisis & Homeless Services
Hours: Full time (40 hours per week)
Hourly Rate: $19/hr. – Bilingual Incentive included in Rate
Bilingual English/Spanish required
Currently working from home and onsite temporarily due to Covid, however employees will be expected to work at their assigned worksite in Ventura County as needed or when we are able to return to offices.
This position will lead and implement the Safe Place pilot project, a nationally recognized community prevention model that identifies and supports businesses and other local organizations to serve as safe locations, making help readily available to youth in crisis. This position will provide identification, training and technical assistance for Safe Place partners, and work towards increasing access to culturally informed shelter and support services for runaway and homeless youth in Ventura County. This position reports to the Youth Outreach and Homeless Services Program Manager and serves as a member of the Youth Crisis & Homeless Services Department.
- Under direction of the program manager, lead efforts in the planning, development, implementation and coordination of the Safe Place pilot program and other Youth Crisis & Homeless Service programs as assigned.
- Supports program manager in communicating and achieving project goals, problem solving, and identifying areas for new training or program development.
- Identify and implement outreach strategies to engage project partners and recruit Safe Place locations.
- Maintain strong working relationships with project partners including county staff and homeless liaisons.
- Schedule and facilitate collaborative meetings and serve as a liaison between the project and community partners.
- Screen and address immediate basic needs and safety concerns for homeless and runway youth identified through the project.
- Build rapport with local youth, to promote engagement with services and resources that promote safety and well-being.
- Represent Interface in collaborative settings and build relationships with partners to coordinate services and participate in assigned community projects, events, and outreach activities.
- Engage and participate in governance and advisory groups (inclusive of families) focused on youth crisis & homelessness.
- Assist with data collection, development, implementation, and evaluation of screening and assessment outcomes identified as important by youth, families, and partners.
- Work collaboratively with the program manager to implement and facilitate Life Space Crisis Intervention trainings.
- Provide training and technical assistance to community partners, families and staff that follow national best-practices for engaging with youth experiencing crises & homelessness.
- Provide strengths-based, culturally, and linguistically appropriate crisis counseling and supports and maintain proper boundaries with runaway and homeless youth.
- Maintain accessible and complete records regarding resources, case files, key contacts, evaluation data and organized records of all meetings and events.
- Contribute to data collection and case conferencing efforts through the Coordinated Entry System of HMIS.
- Participate in staff meetings, supervision, in-service trainings and agency activities as applicable.
- Serve as a mandated reporter of child and elder abuse as required.
- Other duties as assigned.
Minimum qualifications include a Bachelors’ degree in psychology, sociology, criminal justice, or related field and /or equivalent 2 years’ experience working with youth and families in crisis intervention capacities. Demonstrate excellent organizational, problem-solving skills, and strong written and oral communication skills. Must be self-motivated, highly organized and have strong relationship building skills. Experience with public speaking and facilitating trainings with ability to engage a wide range of audiences is required. Must be fluent in English/Spanish. Requires flexibility of schedule (evening or weekend work may be required) and ability to work independently. Training in Motivational Interviewing, Cognitive Behavioral Interventions, and/or crisis intervention strategies is desired. Requires computer literacy with Microsoft Office Suite and proficiency with online meeting platforms including Zoom and Microsoft Teams. Requires completion of 60-hour DV & HT Training within three months of hire. Proof of negative TB test, or willingness to obtain one, along with a valid first aid and CPR certification. Successful background and criminal clearance required and maintained, including but not limited to California Department of Justice (DOJ), Federal Bureau of Investigation (FBI, Child Abuse Index and Department of Motor Vehicles (DMV). Proof of a valid California Driver’s License, reliable transportation, proof of automobile insurance (listed as covered), pass and maintain driving approval as required by our insurer.
To apply for this job email your details to firstname.lastname@example.org