TITLE: Development Specialist
Hours: Full-time/40 hours
Rate: $21.00 per/hr

OVERVIEW
The Development Specialist reports to the Director of Development and serves as the lead administrator for Donor Perfect (DP) donor database, oversees agency grant management, and provides administrative support for marketing & special events and the Fund Development & Marketing (FD&M) team. The position proactively identifies and implements creative and thoughtful strategies to support fundraising and communications functions for the organization. This position also sets and manages DP policies, site maintenance, data integrity, staff training, and the development and management of new and ongoing operational protocols. Additionally, this position serves as the primary conduit to the accounting department for monthly reconciliations and as administrative support for the FD&M team.
DUTIES Essential responsibilities and duties may include, but are not limited to the following:

Donor Database Administrator
1.Donor Perfect donor database management – keep data clean and updated by following established data entry protocols, removing duplicate records, updating and tracking individual relationships, and running queries and exports.
2.Develop and implement data entry standards, procedures, and best practice guidelines and ensure adherence to these standards throughout the department.
3.Manage donation process – oversee gift entry into the database, the transmittal of payments and payment information to accounting, and processing of acknowledgment letters on a timely basis or not later than 72 hours (about 3 days); track pledges and other special gifts.
4.Appeal processing and special gift promotions – manage appeal processing and special gift promotions; oversee specialty donor mailings and honorarium gifts.
5.Maintain updated donor receipt letter templates and other types of thank you letters on a quarterly basis or as needed.
6.Mailing lists – prepare and manage all mailing and emailing lists from Donor Perfect, using historical data analysis to make recommendations for the target audience.
7.Develop and produce monthly status reports; design and implement database queries and data exports to analyze giving trends and outcomes for departmental use.
8.Oversee the weekly, monthly, and year-end gift reconciliation with Finance.
9.Database cleanup – perform regularly calendared audits and cleanup projects to maintain database consistency and integrity.
10.Manage in-kind donation process with donors, program teams, and recording.
11.Provide support for other special projects as assigned to maintain positive donor relations.
12.Other duties as assigned.

Special Event Support
1.Update event attendee information in ReadySetAuction.
2.Audit event income in donor database with event tracking documents on a weekly basis.
3.Provide mail-merge support for event print materials such as auction sheets and labels.
4.Maintain accurate event attendee and auction donor records in donor database (contact reports, attendance, etc.).
5.Produce receipts for all in-kind donations, sponsorships, and auction purchases related to the event.
6.Support auction follow-up as needed.

Agency Marketing Support
1.Understanding Interface’s fundraising priorities, including articulating how these goals advance the mission and conveying the impact of philanthropy to a variety of audiences.
2.Collaborating with various individuals and teams within the organization to develop targeted communications products.
3.Supporting all social media accounts and marketing collateral produced through agency programs and making salient recommendations on communications strategies.
4.Provide oversight and training for individual programs’ social media, marketing, and outreach.
5.Maintaining responsive and supportive communications and pleasant working relationships with team members, other staff members, volunteers, donors, vendors, government and foundation representatives and others to nurture a positive connection to the organization and the department.
6.Remaining current on marketing and social media trends and best practices through webinars and professional development opportunities.

Administrative Support for CDO & DD
1.Support with scheduling meetings, both internal & external.
2.Fund Development & Marketing Committee support with meeting presentation, taking &distribution of minutes, and any follow-up.
3.Submission of payment requisitions and support with expense reconciliation.
4.Other duties as assigned.

QUALIFICATIONS Bachelor’s degree or equivalent experience. 2-3 years administrative or information management experience in a nonprofit or comparable setting preferred. Knowledge of Donor Perfect or comparable donor database; excellent interpersonal, written, and verbal communication skills; working knowledge of Outlook, Word, Excel, and Mail Merge required. Must be detail and process oriented, organized, and able to multi-task in a fast-paced environment working with a dynamic and creative team. Successful background and criminal clearance required and maintained, including but not limited to California Department of Justice (DOJ), Federal Bureau of Investigation (FBI, Child Abuse Index and Department of Motor Vehicles (DMV). Proof of a valid California Driver’s License, reliable transportation, proof of automobile insurance (listed as covered), pass and maintain driving approval as required by our insurer.

To apply for this job email your details to hrstaff@icfs.org