Anti-Trafficking Case Worker I – HT Survivor Services

TITLE: Anti-Trafficking Caseworker I

On-Site, In Person Direct Services, and Remote Phone Services
Bilingual REQUIRED
Full Time Hours: Sunday – Thursday 8:00a-5:00p

Base Pay Rate: $17.50 + $1.00 Bilingual Incentive with Certification

Female preferred based on client ratios

JOB OVERVIEW:

The Human Trafficking Prevention & Intervention department (HTPI) helps prevent, educate, and address human trafficking of individuals by providing a continuum of supportive services with access to emergency and long-term shelter. This position reports to the Human Trafficking Survivor Services Program Manager and is a member of the HTPI Department. This position will provide onsite supervision of the day-to-day operations of two human trafficking shelters and their residents. The Anti-Trafficking Caseworker position will provide comprehensive, culturally appropriate and trauma-informed advocacy to help adult survivors of trafficking and at-risk individuals heal from their trauma and establish their autonomy through a broad array of holistic supports which include case management, crisis intervention and in-person response. This position serves as a Human Trafficking Caseworker pursuant to Evidence Code 1038.2, as well as a domestic violence counselor as stated in California Evidence Code 1037.1. This position reports to two confidential shelter locations but can report to multiple Interface locations including Camarillo and Ventura offices.

GENERAL DUTIES:

1. Respond immediately by phone to victims and other callers through the 24/7 crisis hotline including participating in the intake process, placement into HT shelter and/or relocation of clients.
2. Conduct human trafficking screening assessments using the AMP model to determine client eligibility through the hotline, and in-person responses.
3. Provide emotional support, conflict resolution, and mandatory short/long-term case management to a maximum of 10 shelter residents at once.
4. Support clients through a holistic and broad spectrum of services, including but not limited to connecting clients to legal services, housing resources, public benefits, medical providers, mental health services, credit repair and activities related to life and vocational skill building.
5. Assist survivors with T-Visa related processes including certification, connection to an attorney, and obtaining continued presence as appropriate.
6. Conduct facility walk-throughs to ensure supply and safety checks during shift, perform light housekeeping and maintenance as needed. Report any repairs and facility maintenance needs to Anti-Trafficking Program Lead.
7. Ensure shelter facility is clean, organized, and fully operational, both internal and external as required by Agency and Licensing standards including all health and safety requirements.
8. Attending regularly scheduled staff meetings, house meetings, training opportunities, and community and collaborative meetings/events as needed.
9. Maintain updated documentation on facility logs, client records and statistics, and agency forms in compliance with agency and licensing standards within the designated agency systems.
10. Respond to any emergencies that arise at the shelters and communicate with the program manager as appropriate.
11. Maintain lines of communication with supervisor and other program staff following each shift or for assistance when troubleshooting.
12. Participate and support with Ventura County Human Trafficking Task Force STING operations and call outs to screen and identify potential victims of human trafficking.
13. Ability to take on-call status and respond in-person to law enforcement or medical providers from the hours of 7p-7a one to two times a week, as desired.
14. Adhere to agency procedures, state and federal laws regarding mandated reporting and confidentiality.
15. Other duties as assigned.

QUALIFICATIONS:

Minimum qualifications include an Associate Degree or equivalent work/volunteer/lived experience with crisis intervention or in a residential facility. Bilingual fluency is required; English/Spanish or English/Mandarin written and oral communication skills. Bilingual testing will be provided by Language Testing International and is required within the first 30 days of employment with scoring and certification at an Advanced level or above.  Ability to handle emergency/crisis situations, as well as possessing strong skills in decision making, case management, conflict resolution, leadership, and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing. Ability to work independently with minimal supervision. Requires flexibility with schedule as crisis situations may necessitate staff to respond outside of normal schedule. Must be sensitive and competent to serve clients from diverse cultures. Must have completed or be available to complete the required 60-hour human trafficking and domestic violence trainings within 3 months of hire.

Must maintain the confidentiality of the shelter locations and information about clients receiving services. Successful background and criminal clearance required and maintained, including but not limited to California Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Child Abuse Index and Department of Motor Vehicles (DMV).  Proof of a valid California Driver’s License, reliable transportation, proof of automobile insurance (listed as covered), pass and maintain driving approval as required by our insurer.