TITLE: Case Manager II- Youth Advocate– Bilingual REQUIRED
Currently working partially from home temporarily due to Covid, however employees will be expected to work at their assigned worksite in Ventura County as needed or when we are able to return to offices.
Full-time: 40 hours per week
Hourly Rate: $19.00 + $0.50 bilingual incentive after qualified testing
Monday- Friday- REQUIRES FLEXIBLE HOURS (including afternoon, evenings and occasional weekends)
Requires class facilitation on Thursday evenings from 5-8pm.
*Subject to separate background check with Ventura County Probation Agency
*Must be willing to be co-located in a probation field office
*Required to be trained and certified in The Change Companies Journaling Series and CPR/First Aid Certification on the 1st day of the following month from the hire date.
This position reports to assigned Justice Services Program Manager. As a member of the Justice Services Team, Case Manager are responsible for assisting youth within the juvenile justice system in determining their needs, developing, and coordinating the case plan, linking with needed housing, medical, social, emotional, and vocational services in the community, and acting as a liaison between all support services being provided. Case Manager will be required to be co-located within the probation field office to provide on-site services and support a multi-disciplinary team in reentry planning and in the community to provide diversion services directly with client and family. Case Manager will be expected to adapt to the diversity and cultural contexts of individuals and communities served. In addition, Case Manager will offer The Change Companies Interactive Journaling curriculum and a variety of evidence- based services to youth and will support youth in successful completion of services. Case Manger will be required to complete certification training for CPR/First Aid. Regularly attends all mandatory meetings. Does not supervise any other staff or volunteer.
- Provides case management and reentry planning to youth within the probation field office.
- Provides case management and diversion services to youth in the community.
- Demonstrates knowledge of and acts according to Child and Elder Abuse Reporting laws.
- Develop appropriate relationships and maintain appropriate boundaries with assigned youth and families. Providing positive social interactions and mentoring will be required.
- Engage youth and family in accessing program services.
- Coordinate referrals and linkages to identified resources in the community.
- Connect, coordinate and engage in monthly prosocial group activities with youth.
- Administer designated assessment tools to increase client engagement, assist client to identify needs and progress towards meeting goals.
- Provide Interactive Journaling curriculum in individual or group format to support identified needs determined through intake and assessments.
- Develop and maintain collaborative partnerships with public and private community agencies to facilitate referral and linkage opportunities for youth and families.
- Liaison with community resources to develop and maintain resource library.
- Provide and coordinate transportation for client as needed to meet identified goals, including probation appointments.
- Assist youth with the completion of Court Ordered Community Service hours
- Maintain a variety of confidential and non-confidential records for the purpose of documenting activities, providing up-to-date reference and audit trail and/or ensuring the availability of items.
- Complete and submit timely documentation on each required service according to contract and/or program requirements.
- Participate in staff development and training; including, but not limited to, strength-based and trauma informed approaches to service delivery.
- Must be co-located within the probation field office.
- Liaison with youth’s assigned Probation officer and other various CBO team members in an effort to meet youth’s needs and program requirements.
- Assist youth with obtaining Medi-Cal, CA Identification cards, school enrollment, etc. as needed and discussed with probation officers.
- Facilitate weekly diversion class on Thursday evenings.
- Prepare reports and maintain confidentiality according to HIPAA guidelines.
- Other duties as assigned.
Bilingual English/Spanish Required. B.A. in psychology, sociology, criminal justice, or related fields preferred or two years of equivalent work experience. Lived experience will be considered. Demonstrate cultural and linguistic competencies, value diversity, and an ability to assess oneself. Ability to develop respectful and supportive relationships with key partners, stakeholders, and clients. Must possess strong decision making, case management, conflict resolution, leadership, and excellent time management skills. Must be able to prioritize tasks, organize thoughts and communicate well both verbally and in writing Experience and knowledge of Ventura County community resources preferred. Must be able to function in a team environment and interact productively with various organizational cultures, and yet be able to work independently when required. Solid writing skills to satisfy project documentation requirements. Flexible and non-structured work hours. Experience working with Microsoft Office. Experience with Case Management. Successful background and criminal clearance required and maintained, including but not limited to California Department of Justice (DOJ), Federal Bureau of Investigation (FBI, Child Abuse Index and Department of Motor Vehicles (DMV). Proof of a valid California Driver’s License, reliable transportation, proof of automobile insurance (listed as covered), pass and maintain driving approval as required by our insurer.
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