• Intermittent
  • Ventura

Updated – 9/1/2022

Exemption Status:              Non-Exempt, Intermittent Staff (0-19 hours)

Hourly Rate:                        $17.50 per hour

Bilingual:                               Spanish Required (bilingual incentive included in rate)                                                                                                        


This position is part of the Justice Services Department and reports to the Justice Services Program Manager. The Diversion Case Manager will be responsible for the facilitation of weekly diversion classes at the Ventura County Juvenile Probation Agency (working remotely via Zoom during COVID). Facilitation includes attendance monitoring, weekly and monthly reporting, scheduling guest speakers and delivering curricula for all classes. Weekly rotating topics include Graffiti Prevention, Violence Prevention, Substance Abuse Prevention, and Petty Theft Prevention to Ventura County at-risk youth. Classes are scheduled on Thursday evening 5:30-7:30pm. In addition to Diversion Classes, the Diversion Case Manager provides trauma informed, client centered, culturally and linguistically appropriate advocacy, case management and supportive services to at-risk youth referred to diversion services (Early Intervention Diversion – EID) from Ventura County Juvenile Probation Agency. The Justice Services Diversion Case Manager will be responsible for assisting youth in determining their needs, developing, and coordinating the case plan, linking with needed housing, medical, social, emotional, educational, and vocational services in the community, and acting as a liaison between all support services being provided. Will model healthy learning, cooperation, conflict management, self-esteem, emotional intelligence, goal setting, and personal achievement. The Diversion Case Manager will also be responsible for providing follow-up and referrals for EID clients or their families needing further mental health and counseling services. The Diversion Case Manager may identify potential EID clients from weekly Diversion Classes and will work directly with probation to request referrals.


  1. Demonstrates knowledge of and acts according to Child and Elder Abuse Reporting laws
  2. Develop appropriate relationships and maintain appropriate boundaries with assigned youth and families
  3. Engage youth and family in accessing program services
  4. Complete prescreen/intake/assessment/case plan for each youth referred for Early Intervention Diversion services
  5. Facilitate Diversion community education and prevention classes
  6. Support volunteers assisting with Diversion classes and programming
  7. Conduct youth and family mediation
  8. Coordinate referrals and linkages to identified resources in the community including internal programming such as Street Outreach, EID, and Mental Health Services
  9. Administer designated assessment tools to increase client engagement, assist client to identify needs and progress towards meeting goals
  10. Develop and maintain collaborative partnerships with public and private community agencies to facilitate referral and linkage opportunities for youth and families
  11. Liaison with community resources to develop and maintain resource library
  12. Maintain a variety of confidential and non-confidential records for the purpose of documenting activities, providing up-to-date reference and audit trail and/or ensuring the availability of items
  13. Complete and submit timely documentation on each required service according to contract and/or program requirements
  14. Participate in staff development and training; including, but not limited to, strength-based and trauma informed approaches to serviced delivery
  15. Other duties as assigned 


Minimum BA/BS or equivalent experience, with minimum 1 year of experience working with youth and family issues. Bilingual Spanish/English speaking required. Demonstrate understanding of youth development, substance use, mental health concerns, and juvenile justice involvement.  Must demonstrate excellent organizational and time management skills, public speaking; team player; self-starter; interact effectively and collaboratively with a wide range of professionals including law enforcement, social services, court personnel and clinical staff. Flexible work schedule needed with commitment to provide classes in the evenings and meet with youth and families as it is convenient for families. Must be sensitive and competent to serve diverse cultures, adults and children from diverse socioeconomic groups, minorities, religions, and sexual orientations. Familiar with Ventura County resources to provide referrals. Computer literacy with MS Word/Excel, Outlook, PowerPoint, Zoom, and the internet. Strong oral communication, listening and assessment skills required. Ability to organize, set priorities, and work individually required. Successful background and criminal clearance required and maintained, including but not limited to California Department of Justice (DOJ), Federal Bureau of Investigation (FBI, Child Abuse Index and Department of Motor Vehicles (DMV).  Proof of a valid California Driver’s License, reliable transportation, proof of automobile insurance (listed as covered), pass and maintain driving approval as required by our insurer.

To apply for this job email your details to hrstaff@icfs.org