Evaluation Manager

STATUS:     Exempt

SALARY:      $66, 560 Annually

Currently working from home temporarily due to Covid, however employees will be expected to work at their assigned worksite in Ventura County as needed or when we are able to return to offices.


This position reports to the Chief Program Officer (CPO) and has oversight of the evaluation team within the Training, Grants, & Evaluation Department. The Evaluation Manager will assist the CPO in the execution of the agency’s evaluation strategy. The Evaluation Manager will support the development and implementation of department, program, and agency evaluation and monitoring practices inclusive of continuous quality improvement, and technical assistance. Specific responsibilities will include overseeing evaluation team projects, managing team workflows, and the design and implementation of evaluation activities as appropriate.


  1. In coordination with the CPO research, design and develop best practices in the area of evaluation.
  2. Recruit, hire, retain, monitor, develop, evaluate, and manage staff and assigned volunteers.
  3. Maintain subject matter expertise in emerging evaluation strategies; contribute subject matter expertise to all department projects.
  4. Support the CPO in the design and implementation of a population health management system strategy inclusive of data collection from multiple sources, applying analytics to the data, and providing recommendations for program design and implementation.
  5. Coordinate and monitor data collection and analysis for all agency projects, including the development and monitoring of project performance measures, under the direction of the Chief Program Officer.
  6. Facilitate the training and coaching of Interface program staff in evaluation protocols, and facilitate technical assistance projects, particularly those that involve data-collection procedures, evaluation design, and outcomes monitoring.
  7. Oversight of the generation of evaluation reports and infographics for agency leadership, community members and partners, and funders.
  8. Support Directors and CPO in the dissemination of findings in outreach and marketing material.
  9. Assist with writing articles for journals and policy briefs.
  10. Using implementation science principles, oversee the design fidelity monitoring guides, coaching protocols, and tracking systems for evidence-based practices.
  11. Coordinate action research projects including monitoring data collections, coordinating data analysis, convening research advisory teams, and participating in research outcome reports.
  12. Provide leadership for employee relations through effective communication, coaching, training, development and disciplinary measures when necessary.
  13. Support the implementation of evaluation and continuous quality improvement strategies.
  14. Aid and or lead engagement strategies, and related communication strategies designed to support engagement of the community and stakeholders around agency evaluation and technical assistance activities.
  15. Support the development and implementation of culturally competent, sensitive, and responsive evaluation standards, protocols and procedures.
  16. Lead in an accountable way demonstrating cultural sensitivity, attunement, and responsiveness.
  17. Other duties as assigned.


Bachelor degree or higher in behavioral health, public health, or related field; Masters preferred. Minimum of 1-year management, supervisory, leadership experience in community-based organizations. Demonstrated experience and competency in program evaluation required. Demonstrated knowledge and experience qualitative and quantitative evaluation required. Demonstrated experience leading teams with diverse roles and responsibilities, with an evidenced value of equity, diversity and cultural competence. Knowledge of budgeting analysis, grant writing, team building, statistics, problem solving, systems development, evaluation and data analysis and information systems.  Proficiency of Microsoft Office, SPSS/SAS, grant management software, project management software, Word, Excel and Power Point.  Excellent written or verbal communication skills. Bilingual Spanish-English highly preferred.  Successful background and criminal clearance required, including but not limited to, California Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Department of Motor Vehicles (DMV). Proof of a valid California driver’s license and reliable transportation, automobile insurance and maintain an acceptable driving record as required by our insurer.


To apply for this job email your details to hrstaff@icfs.org

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